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Terms & privacy

Terms and conditions

Thank you for visiting this website. It is owned and operated by University College London Hospitals (UCLH) Charity.

You may not alter this website in any way or post onto or transmit to this website any material containing software viruses or files which may damage or disrupt the good working order of computer or telecommunications equipment.

The Charity disclaims all liability and responsibility from any reliance placed on the material displayed on the website.

Please click HERE for full terms and conditions.

Privacy policy

University College London Hospitals Charity recognises that personal privacy is an important issue and we support the protection of internet privacy for visitors to this website. For further information on how we collect and process your personal data please click privacy policy. If your details change please contact us so that we can update our records.

For queries please contact:


Our shop – terms and conditions

For information about our shop, including refunds and cancellations, please refer to our terms and conditions. Please note that any information stored as a result of a purchase by you from our shop is stored in accordance with our privacy policy. 



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This site sets several cookies in your web browser as part of its default behaviour. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and service.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) it will often result in a slower or less pleasant browsing experience.

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